The warranty period is 12 months. If the part is broken in 12 months, we will send the new one to you for free.
Customer question & answer:
Q1. How is quality ensured?
A. All our processes strictly adhere to ISO-9001 procedures. And we have a one year quality warranty B L issue date. If the product does not work property as described, and the problem is proven to be at our fault, we will provide exchange services for the same specific item.
Q2. Do you customize?
A. Yes, you can send us samples or the drawing in details, we can develop the new models especially for you.
Q3. What is your Minimum Order Quality?
A. Different products have different MOQ,but we can sell you even one piece if we have stock the model of you need.
Q4. What about delivery time?
A. If we have stock of the item you need, we can send goods to you within 2 working days after deposit or 100% payment into our bank account. If we don't have stock,the time to make each product is different generally, it takes 1 to 30working days.
Q5. What's your agency distributor policy focused on auto AC parts?
A. We have some different policies according to target markets, So please send emails for detailed discussions or talk face to face.
Q6: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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